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Support and maintenance

Stores keep changing: plugins update, gateways change, customers find edge cases. We look after one store or a group of sister stores, with a staging copy for every change and a record of what was done.

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Ongoing

  • Fixes for reported problems, traced to the cause
  • Plugin and platform updates tested before they go live
  • Code and plugin audits with a plain list of what to fix

Safety

  • Staging copies with emails, payments and tracking switched off
  • Backups before every live change, with a way back
  • Scheduled tasks that run reliably on cached hosting

Several stores

  • Features built once and shared across sister stores
  • Shared admin tools with each store's own look

From our work

Sister brands looked after together, with fixes found on one checked on the others.
4 stores

Real results from client stores. Names kept private.

Questions about support and maintenance

Do you offer monthly support?

Yes, at an hourly rate or a monthly plan, depending on how much changes on your store.

Can you work on stores another developer built?

Yes. We read what is there first and keep what works.

Other services

Start a project

A fix, a feature, ongoing support, a new build, or cart recovery by text. Tell us what you sell and what you need, and we'll come back with a plan and a price.