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Cart recovery by text for WooCommerce

Abandoned checkouts, answered by text.

When a shopper leaves your checkout, we text them from a real iMessage number, answer their questions, and bring them back to their cart with one tap. You install one plugin and see every recovered order.

Book a call Estimate your revenue

Texts only go to shoppers who agreed to them at checkout.

Fieldhouse Coffee
  1. Hi Sam, it's Fieldhouse Coffee. You left a grinder and two bags of beans in your cart. Any questions we can help with?
  2. Is the grinder good for espresso?
  3. It is, it has 40 grind settings including fine enough for espresso. Here is 10% off if you'd like it: SRK7Q2. Tap to finish your order with it applied: fieldhouse.coffee/c/k7q2
  4. Order placed, $142.00
  • Do you ship to Canada? Yes, 3 to 5 business days.
  • Is the large size in stock? It is, 12 left.
  • Can I pay with PayPal? Yes, it's at checkout.
  • Any discount? Here's 10% off, applied in your cart.
  • When will it arrive? Order by 1 PM and it ships today.
  • Can I change the color? Sure, your cart link lets you swap it.

How it works

  1. A shopper leaves checkout

    They typed their phone number and ticked the box to get texts about their order. Our plugin passes us their first name, phone and cart. Nothing else.

  2. We text them

    A short, friendly first text at a sensible hour. When they reply, they get real answers and, if it helps, a single-use code.

  3. They come back and order

    One tap reopens their cart with the code already applied. The order appears in your results, credited to the conversation.

What you get

Real iMessage numbers
Texts come from dedicated phone numbers, so they read like a message from a person, not an automated short code.
Conversations, not blasts
Questions about shipping, sizes or stock are answered from your own store information. Anything uncertain goes to a person on our team.
One tap back to checkout
The link restores their cart exactly as they left it, with the code applied, ready to pay.
Discounts you control
Single-use codes are created in your store and never go above the highest discount you set.
Careful with every number
Sending limits, quiet hours and opt-outs are enforced automatically, and a number that starts to struggle is slowed down before it gets flagged.
Results you can check
A dashboard and a Monday email show recovered revenue, reply and conversion rates, and every conversation.

Estimate what texting could recover

Assumptions, change them to match your store

Estimated recovered revenue a month

$2,700

30 orders from 300 shoppers texted

Without a follow-up, these shoppers leave and the orders never happen. Texting turns them into about $32,400 a year in sales you aren't making now.

A starting point, not a promise. Your results depend on your store, your products and your customers; we'll show you the real numbers in your dashboard.

Questions stores ask

Do shoppers have to agree to texts?

Yes. The plugin adds a checkbox at checkout with clear wording, or uses the one your checkout already has. Only people who ticked it are texted, and a record is kept of when and how they agreed.

What happens when someone replies STOP?

Texting stops at once, from every number, and that shopper is not texted again unless they agree again at a future checkout.

Will shoppers get texts late at night?

No. Texts wait for daytime in the shopper's own time zone, from 9 AM to 8:30 PM by default.

Who answers when a shopper replies?

An assistant answers from the store information you provide, offers codes within the limit you set, and never gives medical or health advice. Anything it isn't sure about, and every complaint, goes to a person.

What do I need to install?

One WordPress plugin for WooCommerce. You paste a connection code, and it works with both the classic and the newer block checkout. The phone numbers, texting and conversations are handled for you.

How much does it cost?

It is quoted after a short call, based on how many checkouts your store sees each month.

Start a project

A fix, a feature, ongoing support, a new build, or cart recovery by text. Tell us what you sell and what you need, and we'll come back with a plan and a price.